Booking and Confirmation

All bookings with Multi Peak Adventure are confirmed only after receiving the required advance deposit, which is generally 30% of the total trip cost. This deposit allows the company to secure trekking permits, domestic flights, hotel reservations, transportation, guides, and other logistical arrangements in advance. The remaining balance must be paid before the trek or expedition departure in Kathmandu. For last-minute reservations, full payment may be required at the time of booking. The company reserves the right to cancel the booking if payment deadlines are not met.

Payment Policy

Payments can be made through bank transfer, online transfer, or cash (USD or NPR). Detailed bank information will be provided after booking confirmation. Any bank charges, service fees, or transfer commissions must be covered by the client. Prices are subject to change in case of government tax updates, permit fee changes, or unexpected economic fluctuations. However, once the booking is confirmed and the deposit is paid, the agreed price will remain fixed for that trip.

Cancellation and Refund Policy

All cancellations must be submitted in written form via email. The advance deposit is generally non-refundable due to administrative costs, permit processing, hotel bookings, and flight reservations. In certain situations, the company may adjust the deposited amount for a future trip, depending on the circumstances. Refund policies may differ for restricted area treks and peak climbing permits, as government-issued permits are non-refundable. No refunds will be provided for unused services after the trip has started, including accommodation, meals, transportation, or early departure.

Changes to Itinerary

Mountain travel involves risks and uncertainties. Weather conditions, flight delays, natural disasters, road conditions, political disturbances, or health issues may require itinerary changes. Multi Peak Adventure reserves the right to modify, postpone, or cancel parts of the trip for safety reasons. The trip leader or guide has full authority to make necessary decisions during the journey. Any additional costs arising from delays or unforeseen circumstances must be borne by the client.

Travel Insurance Requirement

Comprehensive travel insurance is mandatory for all participants. Insurance coverage must include high-altitude trekking, medical expenses, accidents, emergency rescue, and helicopter evacuation if required. Clients are responsible for arranging suitable insurance before arriving in Nepal and must provide proof of coverage if requested.

Health and Fitness

Clients must ensure they are physically and mentally prepared for trekking or expedition activities in high-altitude environments. Any pre-existing medical conditions must be disclosed at the time of booking. The company reserves the right to refuse participation if a client’s health condition may pose risks to themselves or the group.

Responsibility and Liability

Multi Peak Adventure organizes trekking and expedition services with experienced guides and professional support staff. However, the company is not liable for losses, injuries, delays, or additional expenses caused by events beyond its control, such as weather conditions, natural calamities, flight cancellations, strikes, political instability, or personal negligence. Clients are responsible for their personal belongings throughout the trip.

Acceptance of Terms

By confirming the booking and paying the deposit, clients acknowledge that they have read, understood, and agreed to these Terms and Conditions. Participation in any trip operated by Multi Peak Adventure signifies full acceptance of these policies.